FAQs

How can I track my order?

2022-12-05T02:13:36+00:00December 21st, 2021||

Firstly, go to Track My Order page. Secondly, enter your order ID and e-mail address. You can always find your order ID in the mail sent to you when [...]

How to take care of my jewelry?

2021-05-07T11:59:31+00:00April 21st, 2021||

WE are jewelry specialists that are dedicated to capturing life's special moments with custom-made jewelry. Whether you've just received a beautiful birthstone ring, name necklace, or family tree jewelry, [...]

Warranty Conditions

2021-10-29T13:00:45+00:00April 21st, 2021||

We offer a free one-year warranty on all jewelry purchases against manufacturing defects and workmanship. Please be assured that we promise the jewelry we sell is of the highest [...]

Where is my order?

2022-12-05T02:11:19+00:00April 21st, 2021|

Want to know exactly where it is? You can use the USPS tracking tool to track your order and track it until it reaches you. Haven't Received A Shipping Notification? [...]

Do you ship wordwide?

2021-05-07T11:53:36+00:00April 21st, 2021||

Yes! We ship to most countries all over the world. Please note that the shipping time frame may vary according to the destination you would like your order shipped to.

How can I change an order after placing it?

2022-12-05T02:11:43+00:00April 21st, 2021|

If you have already placed your order but you selected the wrong product or want to change the personalization details, please contact our customer service team. * Please note that [...]