Firstly, go to Track My Order page. Secondly, enter your order ID and e-mail address. You can always find your order ID in the mail sent to you when
We are sorry to hear that your order is not to your taste. We are happy to offer you to exchange the item for another, but first, our customer
WE are jewelry specialists that are dedicated to capturing life's special moments with custom-made jewelry. Whether you've just received a beautiful birthstone ring, name necklace, or family tree jewelry,
We offer a free one-year warranty on all jewelry purchases against manufacturing defects and workmanship. Please be assured that we promise the jewelry we sell is of the highest
We will gladly send you a new chain, which can be easily replaced by yourself with a set of pliers. If the ring size or chain length is different from
We're willing to exchange a new one for you! To check on the status of the order, please contact us with: Your Order ID number The picture of the
We ask that you please check that you have entered the correct tracking number. If you are sure that the number is correct, then maybe there is a problem with
Want to know exactly where it is? You can use the USPS tracking tool to track your order and track it until it reaches you. Haven't Received A Shipping Notification?
Yes! We ship to most countries all over the world. Please note that the shipping time frame may vary according to the destination you would like your order shipped to.
If you have already placed your order but you selected the wrong product or want to change the personalization details, please contact our customer service team. * Please note that