[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" font_size="" fusion_font_family_text_font="" fusion_font_variant_text_font="" line_height="" letter_spacing="" text_color="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""] We offer a free one-year warranty on all jewelry purchases against manufacturing defects and workmanship. Please be assured that we promise the jewelry we sell is of the highest quality. If you need assistance, please contact our customer service team at info@ikkmir.com with your order number, and we will be happy to assist you. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Want to know exactly where it is? You can use the USPS tracking tool to track your order and track it until it reaches you. Haven't Received A Shipping Notification? Once your order is shipped, you will receive a shipping notification with a tracking number for you to track your order. If you haven't received a shipping notification then your order probably hasn't been shipped yet. Don't worry. We will let you know once your order is on its way to you. Order Should've Arrived But Hasn't? We are sorry that you haven't received your order yet :( ☆Check the shipping address on your shipping confirmation and see that all details are correct. If there is a slight mistake, the order will return to us and we will contact you for the correct shipping address. ☆Track your order with the tracking number on the suitable tracking site, if it shows that your order is on its way please allow a few more days to receive your order. ☆Ask other members of your household if they accepted the package. Yes, this happens a lot! ☆Check if the order was delivered to your local post office If you are still unable to locate your order, please contact our customer service and one of our representatives will contact you.

FAQs - IKKMIR Jewelry

How can I track my order?

2022-12-05T02:13:36+00:00December 21st, 2021|Hot FAQ|

Firstly, go to Track My Order page. Secondly, enter your order ID and e-mail address. You can always find your order ID in the mail sent to you when [...]

I received my item, but it doesn’t look like I expected

2021-05-07T11:53:16+00:00April 21st, 2021|Hot FAQ|

We are sorry to hear that your order is not to your taste. We are happy to offer you to exchange the item for another, but first, our customer [...]

How to take care of my jewelry?

2021-05-07T11:59:31+00:00April 21st, 2021|Hot FAQ|

WE are jewelry specialists that are dedicated to capturing life's special moments with custom-made jewelry. Whether you've just received a beautiful birthstone ring, name necklace, or family tree jewelry, [...]

Warranty Conditions

2021-10-29T13:00:45+00:00April 21st, 2021|Hot FAQ|

We offer a free one-year warranty on all jewelry purchases against manufacturing defects and workmanship. Please be assured that we promise the jewelry we sell is of the highest [...]

My ring or chain size is incorrect, what should I do?

2022-12-05T02:10:10+00:00April 21st, 2021|

We will gladly send you a new chain, which can be easily replaced by yourself with a set of pliers. If the ring size or chain length is different from [...]

My jewelry is damaged, what should I do?

2022-12-05T02:10:42+00:00April 21st, 2021|

We're willing to exchange a new one for you! To check on the status of the order, please contact us with: Your Order ID number The picture of the [...]

I can’t track my order, what should I do?

2022-12-05T02:11:05+00:00April 21st, 2021|

We ask that you please check that you have entered the correct tracking number. If you are sure that the number is correct, then maybe there is a problem with [...]

Where is my order?

2022-12-05T02:11:19+00:00April 21st, 2021|

Want to know exactly where it is? You can use the USPS tracking tool to track your order and track it until it reaches you. Haven't Received A Shipping Notification? [...]

Do you ship wordwide?

2021-05-07T11:53:36+00:00April 21st, 2021|Hot FAQ|

Yes! We ship to most countries all over the world. Please note that the shipping time frame may vary according to the destination you would like your order shipped to.

How can I change an order after placing it?

2022-12-05T02:11:43+00:00April 21st, 2021|

If you have already placed your order but you selected the wrong product or want to change the personalization details, please contact our customer service team. * Please note that [...]