We’re willing to exchange a new one for you!

To check on the status of the order, please contact us with:


Your Order ID number

The picture of the damaged item

The specifics about the damage

The exchanged size

A picture of the damaged product is required for the next procedure.

Our customer service team will follow your request and get back to you as soon as possible. Once we confirm the validity period of the warranty, the replacement will be sent out to you very soon.