We will gladly send you a new chain, which can be easily replaced by yourself with a set of pliers.
If the ring size or chain length is different from the one that you ordered.
Please contact our Customer Service Team with:
Your Order ID number
A picture of the ring size tag or length of the chain
If you ordered the wrong chain length and would prefer a new chain, please contact our Customer Service Team.
We will gladly ship a new chain to you, at only shipping cost.
