What is your return policy?
Click here for more information.
What should I do if I receive a payment that didn’t go?
If you received a message that your payment did not go through, please check your billing information and personal information. Make sure the information you have entered matches the [...]
How can I pay for my order?
we accept all major credit cards as well as payments made through PayPal. All payment must be made in full before shipment. In order to place a payment, simply click [...]
How to determine the right necklace chain length?
Long story short: The chain you select will determine where on your body your name necklace sits, so think about the length that is right for you. Our chains [...]
How do I use a coupon?
Simply use the coupon code on the cart page. What's more. Subscribers to our email list and other loyal customers who follow us on social media often receive discount coupons.
I have a special request for my necklace
While we have a wide range of jewelry and styles perhaps you are looking to add that personal touch that you can't yet find in our collection. In the case [...]
What are my delivery options?
In order to upgrade your shipping method you will need to contact the Customer Service team and let them know which shipping method you would like to upgrade to. We [...]
How to determine my ring size?
The first necessity to choose the right ring is to select the right fit. Here is the best way to do it: 1. Find a piece of string that is [...]
