We feel sorry for the inconvenience brought to you. To meet your satisfaction, you can place a refund without any questions.
Please be aware that we do not accept the refund request before we receive the returns.
To place a refund, return or exchange request for an order placed with IKKMIR Jewelry, You would need to contact us via email at firstname.lastname@example.org OR use the contact on the right. Please be aware that personalized jewelry will charge 30% of your payment as the restocking fee, such policy covers name jewelry including name necklace, name bracelet, name ring, etc.
Please have your order number available and provide a reason for your request in order to speed up the refund process. Your request will be reviewed within a 3-5 days standard response period and we will notify you via email of the results. We reserve the right to extend the standard response time in exceptional cases with prior notice to you.
Refunds, returns, or exchanges request are accepted up to 90 days from the date of placing the Order with IKKMIR. IKKMIR may grant extensions to this period for some special cases and products at its discretion.
Customer Support, IKKMIR Inc.